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+44 (0) 7921 255 201
132 Commercial Street - UK

Legal

 

 

Legal and Regulatory Notices

 

“Garfield Smith” and “Garfield Smith – TECHNOLOGY & DATA LAWYERS” are trading names of Garfield Smith Solicitors Limited, a company incorporated in England and Wales (No. 9378978).

Garfield Smith Solicitors Limited is a law firm that is authorised and regulated by the Solicitors Regulation Authority (No. 620674) whose regulations can be found at http://www.sra.org.uk/solicitors/handbook/welcome.page

A list of directors is open for inspection at the registered office located at at registered office, The Exchange, 132 Commercial Street, London, E1 6NG, UK.

Professional Indemnity Insurance

Garfield Smith Solicitors Limited carries the following professional indemnity insurance:

Provider: Endurance Worldwide Insurance Limited

Provider Address: 1st Floor, 2 Minster Court, Mincing Lane, London, EC3R 7BB

Claims Notice Address : Endurance Claims c/o RPC LLP, Temple Circus, Temple Way, Bristol, BS1 6LW DX 7842 Bristol

Claims Email : endurancesolicitorsclaims@rpc.co.uk Certificate Reference : P16A260348P

Under Contract No: B1161:S08015

Limit of Indemnity: GBP 3,000,000 each and every claim, defence costs in addition.

Effective Date: 22 April 2016

Expiry Date: 21 April 2017

 

VAT

Garfield Smith Solicitors Limited is registered for VAT purposes with VAT registration number VAT No: 212 5274 42.

Data Protection and Privacy

Where Garfield Smith Solicitors Limited Processes your Personal Data as a Data Controller in accordance with the Data Protection Act 1998 (as such capitalised terms are defined in the Data Protection Act 1998). For further information about how we use your Personal Data, including your right to access and correct that information, please see our privacy policy.

This site is maintained by and on behalf of Garfield Smith Solicitors Limited and includes material designed to promote the professional services of Garfield Smith Solicitors Limited.

Complaints

We want our clients to be happy with the services we provide, and to build long and strong relationships with them.  We hope you find us helpful, easy to deal with, and cost effective.

If you are not happy please talk to us, we want to fix the problem.  In the first instance please speak to your Client Manager.

If you don’t feel comfortable speaking to your Client Manager please speak to the Managing Director of Garfield Smith Solicitors Limited, Garfield Smith. His email address is garfield.smith@garfieldsmith.co.uk and his mobile telephone number is 07921255201.

If you would like to make a complaint we have a procedure for that.  Your Client Manager will provide a copy of our complaints procedure to you on request.

Where you make a complaint, we have eight weeks to consider your complaint. If we have not resolved your complaint within this time you may be able to have the complaint independently looked at by the Legal Ombudsman.

In general the Legal Ombudsman service may be used by all members of the public and very small businesses, charities, clubs and trusts.  If they can’t help they can provide details of other organisations that may be able to help.

The Legal Ombudsman can investigate complaints up to six years from the date of the problem happening or within three years of when you found out about the problem. If You wish to refer your complaint to the Legal Ombudsman this must be done within six (6) months of our final response to your complaint.

The contact details of the Legal Ombudsman are:

website: www.legalombudsman.org.uk

Telephone: 0300 555 0333 between 8.30am to 5.30pm.

Minicom: call 0300 555 1777

Email: enquiries@legalombudsman.org.uk

Address:            

Legal Ombudsman

PO Box 6806,

Wolverhampton,

WV1 9WJ

Please note calls to the Legal Ombudsman are recorded and may be used for training and monitoring purposes.

Please do not send original documents to the Legal Ombudsman. They will scan any documents you send to make computer copies and then destroy the hard copy documents.

You may have a right to object to our invoices by applying to the court for an assessment of our invoice under Part III of the Solicitors Act 1974. The Legal Ombudsman may not consider a complaint about our invoice if you have applied to the court for an assessment of our invoice.

 

 

Garfield Smith Solicitors Limited

16 December 2016